Frequently asked questions


Kat Pino uses a stoneware that is fired twice. All pieces are fully vitrified and glazed with 100% foodsafe glazes.

Most items are dishwasher safe. However, for longevity I strongly recommend to hand wash all items with soft materials and a mild soap or detergent.

If you leave coffee or tea in a mug for a period of time, discolouration and crackles may appear (especially in matte and satin finishes).

Unglazed bottoms are water and stain resistant, but not water and stain proof. Vases that sit on a wooden tabletop can leave watermarks on the wood.

Spills from strong coloured foods (like turmeric, carrot, beetroot, etc.) should be cleaned from unglazed surfaces immediately.

Please be aware that an impact (like a knock against the counter) could cause a hairline fracture that you may not see and may cause items to seep or leak (handles on mugs are vulnerable for this). Later on, rapid heat increase (thermal shock) -for instance by pouring hot liquid inside, or transferring a bowl from a cold fridge directly to the microwave- can make the item shatter or split.

Any items from the Squid Ink collection should not be put in the microwave! The splatters contain iron oxide and could make your device spark or potentially blow up / catch on fire.

My webshop is not open year-round. Please sign up for my newsletter to be the first to know about a new shop update.

Unfortunately, I don't do wholesale at this moment. Please send an email to, so I can keep your informaton for when this changes in the future.

Yes, I do.

Custom orders are accepted on a case by case basis, and with a minimum of approximately CAD 400.00.

Send an email to with your ideas, and I will send you more information. I'm open to discussing custom sizing and finishing.

Please note that I can not do small batch orders, one-offs, or items that are not in line with my style and aesthetics.

Yes, I am all for collaborations! In the past I have worked with artists, graphic designers, photographers, coffee roasters, restaurants,
interior desigers, and architects. Please send an email to and I will get back to you shortly.

Yes, I love designing and making bespoke ceramics for restaurants, bars, and cafe's. Collaborations are accepted on a case by case basis.

Send an email to with your ideas, and I will send you more information on availability, the process, what to expect, and timelines.